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FASTAG & TOLLS

NHAI tightens checks at toll plazas

A new monitoring mechanism targets toilets, booths and surrounding facilities on national highways.

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WHAT CHANGED

Weekly facility inspections begin

Field officials will check public-facing facilities at least once every week.

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THE THRESHOLD

Repeat failures face bid restrictions

10%

Unresolved-deficiency notices at this share of an agency’s plazas can trigger non-performer status.

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THE CONSEQUENCE

Agencies can face a bid bar

15 DAYS

The restriction can last until pending deficiencies are rectified.

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What changes for your next trip

See what highway users can report and what the mechanism does not change.

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Get the full breakdown

Sources, numbers and what to watch next.

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Read: NHAI orders weekly toll-plaza checks; repeat failures face 15-day bid bar