FASTag Wrong Deduction or Double Toll? How to Check and Claim a Refund

Learn how to verify a wrong FASTag debit, duplicate toll or charge for a plaza you never crossed, then raise the right refund…

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In this short

  • FASTAG DISPUTES Wrong FASTag Toll? Get Your Money Back Learn how to verify a wrong debit, duplicate toll or charge for a plaza your vehicle never crossed.
  • WHAT TO VERIFY Compare SMS With Toll Records 40 DAYS IHMCL says an incorrect deduction should be reported within 40 days of the transaction.
  • COMMON ERRORS Double Debit Has Two Patterns Look for two tag entries, or a cash receipt followed by a FASTag debit for the same passage.
  • WHERE TO COMPLAIN Start With The Issuer Bank 1033 Use the National Highway Helpline for toll-plaza-level FASTag problems and escalation.
  • REFUND TIMELINE Chargeback Takes Time 20–30 WORKING DAYS IHMCL describes this as the normal chargeback period after the case is represented and verified.
  • READ THE FULL GUIDE Save Proof Before You Complain Follow the checklist for transaction IDs, receipts, route evidence and a clean refund request.
  • READ THE FULL GUIDE Get the complete breakdown Numbers, comparisons and what to check next.

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